Privacy Policy

The Rosen Publishing Group
29 East 21st Street
New York, NY 10010

The Rosen Publishing Group, Inc. is committed to protecting your privacy online. Our policy explains how we will do this. We will review this policy in the light of comments we receive, so please check the latest version. If you have any questions about our privacy policy, please contact us.

By using www.rosenpublishing.com, you are accepting the practices described in this statement.

Collection and Use of Information

When you register for an account or ask for further information about rosenpublishing.com, we ask for your name, email address, postal address, and other relevant personal information. Personal information submitted in this way is added to our access control database, which is hosted by a third-party hosting company, and to our customer databases at The Rosen Publishing Group, Inc. premises. Such disclosure is strictly voluntary. In order to contact us by email, however, you must provide an email address. This information will be updated if you inform us of any changes.

We may use information in our customer databases to send you information about us and our products that we think may be of interest to you, both electronically or otherwise.

We request personal information, such as your name, email address, and other contact details, from you when you contact us with order queries, technical problems, to comment on rosenpublishing.com, or when you ask for information about how to use our site. Personal information supplied by you via a "Contact Customer Service" or "Request a Catalog" submission will not be added to our customer database and we request it simply so we can respond to you about your query. Statistics regarding the types of queries submitted to us via "Contact Us" or a feedback form may be collated by us in aggregate form so we can effectively monitor the site and improve levels of service. If you have registered for an account, asked for information, or purchased from rosenpublishing.com in the past and no longer wish us to store information about you, please contact us and we will remove your details from our customer database. We need to store information about current customers to fulfill our requirements to you and to deliver rosenpublishing.com features to you.

Unless you have informed us that you do not wish to receive further information about our products, we may send you direct mail or email.

You may notify us by writing, fax, or email that you object to being contacted in a particular stated way. If you use more than one email address to communicate with us, please notify us of each email account you use.

The Rosen Publishing Group, Inc. requests that persons under the age of thirteen ask their parents or guardian for approval before sending any personally identifiable information. Users of rosenpublishing.com may use the site without providing any personally identifiable information.

Collection of Nonpersonal Identifying Information

The Rosen Publishing Group, Inc. will also collect and use nonpersonal identifying information, including IP addresses and web server log files to track trends, administer the website, track user movement, and gather demographic information. We use this non-personal identifying information in the aggregate. We do not combine these types of nonpersonal identifying information with personal identifying information.

Sharing Collected Information

Rosenpublishing.com has been developed by and hosted by third parties, but we have agreed with those third parties that they will keep your information secure and not use it for other purposes.

We have links to sites not controlled by The Rosen Publishing Group, Inc. If you visit these sites, they may collect information, and such websites are not within our control and are not covered by this privacy statement.

If we believe that your use of the Rosen Publishing website is unlawful or damaging to others, we reserve the right to disclose the information we have obtained through the Rosen Publishing Web site about you to the extent that it is reasonably necessary in our opinion to prevent, remedy, or take action in relation to such conduct.

Use of Cookies

The Rosen Publishing Group, Inc. uses cookies to store user preferences. Cookies are small files that many websites transfer to your hard disk. Cookies contain information including details of the pages you visit and your account preferences.

Security

Your personal information is stored at a data center controlled by our third-party hosting company and on the customer database at The Rosen Publishing Group, Inc. The data center controlled by our third-party hosting company is specifically designed to be physically secure and to admit authorized personnel only, who are contractually bound to keep all our data confidential.

Access to our customer databases at The Rosen Publishing Group, Inc. is only given to those of our employees who need such access in order to carry out necessary processing of your account.

All personal information submitted by you and entered by The Rosen Publishing Group, Inc. in the rosenpublishing.com account management system is encoded using SSL encryption before being sent over the Internet.

Questions

If you have any questions, comments, or concerns regarding The Rosen Publishing Group, Inc. Privacy Policy or practices, please contact customer service at 800-237-9932 or write to the address listed above.